Privacy and Personal

Information Protection Policy

We protect what belongs to you

At the Corporation du Fort St-Jean (CFSJ), we place great importance on protecting the personal information of our clients, employees, and representatives. In accordance with the law on the protection of personal information in the private sector, we are committed to preserving the confidentiality of the personal information collected in the course of our activities. This policy aims to inform you of our practices regarding the collection, use, disclosure, retention, and protection of your personal information. By providing us with your personal information, you accept the terms of this policy.

Consent

  • Commitment to privacy protection We collect and use personal information only with the explicit consent of our users and in accordance with applicable laws.
  • Acceptance of our policy terms By accessing our website www.cfsj.qc.ca or providing us with personal information, you accept the terms of our privacy policy.
  • Right to withdraw consent You can withdraw your consent at any time by contacting us via email, although this may limit access to certain services.

Collection of Personal Information

We collect personal information through:

  • Online form (name, first name, email, phone number)
  • Cookies, web beacons, and analytics, including Google Analytics and Facebook pixel, for statistical and marketing purposes, if you consent
  • Google Maps location service, if you activate it

Types of Personal Information Collected

We collect the following types of data:

  • Personal identifiers: name, first name, email address, phone number
  • Technical information: IP address, browser used, online activities, assessment of your current location

Use of Personal Information

We use the collected personal information to:

  • Respond to your requests
  • Manage and process transactions
  • Provide personalized services
  • Analyze data for statistical or marketing purposes

Sharing of Personal Information

We do not share your personal information with third parties (unless required by law or court order).

Information recorded by cookies and web beacons is sent to their providers. They are used only for our own statistical or marketing analyses. Providers are not authorized to disclose this information to third parties (unless required by law or court order).

Security of Personal Information

We adopt security measures to protect personal information, including:

  • Firewalls and restricted data access
  • Regular training of our staff on best data security practices

Retention and Destruction of Personal Information

Personal information is retained for a maximum period of one year, after which it is deleted from our systems.

Your Rights

You have the right to access, correct, or request the deletion of your personal information by sending a request via email to our personal information protection officer.

You can configure your browser to refuse all or some cookies, or to notify you when websites set or access cookies (if you disable or refuse cookies, some parts of this website may become inaccessible or not function properly).

On our website, we have implemented a “cookie gate” to ensure your cookie preferences are respected.

Personal Information Protection Officer

For any questions regarding the protection of your personal information, please contact:

Yvan Heppell, Director of Operations, Corporation du Fort St-Jean

yvan.heppell@cfsj.qc.ca

Policy Modifications

This policy may be modified at any time. We encourage you to review it regularly to stay informed.